간단한 영작좀 요청 합니다 sk의 모든 주문시 주의를 하라고 권고하고 싶습니다7월말 cloudline v2를 받았습니다찍힘이

sk의 모든 주문시 주의를 하라고 권고하고 싶습니다7월말 cloudline v2를 받았습니다찍힘이 있었고 교환문의 결과 50aud를 받을지 재고가 없어 반품을 하라고 회신받아 나는 반품을 하겠다고 회신했습니다. 이유는 a grade 키보드를 원하기 떄문이었습니다하지만 그들은 100usd 이상의 왕복배송비를 제가 부담할것을요구하였습니다 qc를 실수하여 발송된 비용을 고객에게요구한것 이었습니다. 그들과의 메일내용을 확인한결과본인들 qc기준에는 spec in 이라는 것입니다키보드의 리드밴더 제작자 jjw 에게 메일을 보내 qc 판정문의 결과A- grade 또는 b grade까지 볼수 있다는 회신을받았습니다sk는 b grade의 키보드가 a grade로 판정되어 배송됩니다그것에 대한 모든 반품 배송비는 고객에게 전가하여 반품을 어렵게 만들고 있습니다 처음부터 찍힘을 알고 배송했고 고객을 기만하고 있다고 생각합니다sk에서 모든 주문을 할시 이점을 알고 주문하라고 권고하고 싶습니다

I would like to advise caution when placing any order with SK.

At the end of July, I received the Cloudline V2.

There was a noticeable dent on the keyboard, so I contacted them about an exchange. However, since they had no stock available, they offered me either a refund of 50 AUD or a full return.

I chose to return the keyboard, as I wanted an A-grade unit.

However, they demanded that I cover the round-trip shipping cost, which exceeded 100 USD — despite the issue being due to their own QC oversight.

According to their response, the unit met their QC standard and was considered "spec-in."

To verify this, I reached out to JJW, the maker of the keyboard (Lead Vendor of the board), and he confirmed that based on the photo I provided, the unit could be considered A– or even B-grade.

In other words, SK is shipping out B-grade keyboards as if they are A-grade, and putting the burden of return shipping entirely on the customer — making it very difficult to return defective products.

It seems they were aware of the damage before shipping and are being dishonest with customers.

I strongly advise that anyone considering a purchase from SK be fully aware of this before placing an order.