익명 07:31

How to generate QRcode for Microsoft Authenticator work or school recovery?

How to generate QRcode for Microsoft Authenticator work or school recovery?

I've created a Microsoft Authenticator backup for several Microsoft 365/Azure Work or School accounts, but when recovering to a new device these need additional verification in the form of a QR code. I can't find how to make this QR code as an administrator, and have found no links on Microsoft pages (e.g. Recovery Process) to direct on how to do this.

The closest I got was this issue on GitHub, but it likewise does not show how an admin can in Azure AD or Microsoft 365 Admin Center create a new QR code.

Update: For example please see the below screenshot from Microsoft's recovery process. It mentions that the admin will generate a QR code (Step 2) but does not link to any instructions for admins to do this.

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Top Answer/Comment:

It is very unintuitive. I was about to go through the process to delete the Mirosoft Authenticator from mysignins.microsoft.com/security-info and I was going to set it up again as a new method, but instead of deleting it, I just clicked Add sign-in method, selected Authenticator app, and it gave me a QR code to set up the app, scan this one and it will active the existing method instead of creating a new one.

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